PLEASE NOTE: Gift certificates are NOT sent in the mail. After purchasing, you'll be sent an email confirmation that includes a link to send the gift certificate to a friend or to print the gift certificate. In your email confirmation, simply click "Send it to a Friend" to view your gift-giving options.


About Gift Certificates
Threadless Gift Certificates are a perfect gift! Gift certificates may be emailed to the recipient through our website or printed to give. Gift certificates are available in $25, $50, and $100 amounts.

How To Purchase
Gift Certificates are available for purchase from Gift Certificate page.

How To Redeem
The Gift Certificate code will be written on the certificate in the email notification or on the printed gift certificate. Enter the gift certificate code during the third step of the checkout process along with billing information. Under "Billing Information", there's a field to enter a coupon code or gift certificate code. Click "Apply" to deduct the coupon amount from your order total. The code will be written on the certificate in the email notification or on the printed gift certificate. If the gift certificate amount exceeds the order total, the balance will remain on the gift certificate code to be used on future orders.

If you're having any problems redeeming your gift certificate, please email us. We will not be able to apply a gift certificate to your purchase after it's completed . Threadless Gift Certificates can be used on Threadless, Threadless Kids, Type Tees, and the Select Series sites.

How To Give?
During checkout, enter your email address so you can receive the email confirmation. In the confirmation email, click on the "Send it to a Friend" link. You'll be given the option to either print out the gift certificate and give it to the recipient -OR- enter their email address and have the gift certificate emailed to them. Do not enter the recipient's email address during checkout or they will receive your order confirmation!

How long are the gift certificates good for?
Gift certificates expire five years from the issue date.

Can I use the gift certificate incrementally?
Yes, gift certificates may be used for multiple orders. For example, if you have a $25 gift certificate and only use $20 of it, the additional $5 can be used at a later date.

Are the gift certificates refundable?
No, all gift certificates are non-refundable.

Will I be sent a physical gift certificate?
No, our gift certificates are electronic. The gift certificate codes are sent via email, but they can be printed. If you forwarded the gift certificate to the recipient, but they did not receive it, email us and we can show you how to resend the gift certificate email.

It's quite simple really!

1. Browse through the site until you find the item you wish to purchase.
   
   
2. From the product page, select the size you'd like to buy. You can click "Checkout" to place your order or "Continue Shopping" to add the tee to your cart and keep shopping for more.
   
   You may also add items to your cart from the Stock Chart.
   
   
3. Once you've added all the items that you wish to purchase to your cart, you can begin the checkout process. This process involves 5 steps; Review Your Order, Shipping Information, Shipping Method, Billing Information, and Place Your Order. You'll then receive an order confirmation email. When your order has shipped, you will receive a final email stating so.
   

PLEASE NOTE: Tees are only held for you once you place an order. Adding a tee to your cart does not guarantee that you'll be able to purchase it at a later date. It's possible for an item to sell out while in your cart.

Any personal information given to Threadless through Threadless, Threadless Kids, Type Tees, the Select Series, and and Twitter Tees by Threadless will be protected. Any Personally Identifiable Information will not be disclosed to any third parties. Any Threadless server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.

In order to protect customers to the fullest extent, Threadless does not store your credit card information at any time.

To assist you in recognizing secure areas of the Threadless.com website, a small lock icon will appear in the lower right-hand corner of your web browser. When this icon is present, and in the locked position, you know that information on that page will be secured.

Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.

If you have a user account and were logged in when you placed your order, you can track your order status by logging in and accessing the "Account" link from the site header. All orders placed under your username will be visible under the "My Orders" tab.

You can also go to the Order Status page and enter your order number, email address, and billing zip/post code. Make sure to enter this information it was entered when the order was placed. Another way to pull up your order status is to enter your full name and the first 4 AND last 4 digits of the credit card number used to place the order.

If you're unable to pull up your order, email us and let us know what information you are entering in which fields and we can check it for correctness.

Our tees are printed in limited quantity batches. We do this for a couple of reasons. We know your tees are special to you and we want to keep them that way. To do that, we make sure the tees are available on a limited edition basis. Also, we want to focus more efforts on introducing new tees into our stock rather than restocking old designs. We know that there are some designs worth bringing back so in those cases. When enough people want to see a design again, we print it again!

You can enter a coupon or gift certificate code during the third step of the checkout process along with billing information. Under "Billing Information", there's a field to enter a coupon code or gift certificate code. Click "Apply" to deduct the coupon amount from your order total. If the coupon amount exceeds the order total, the balance will remain on the coupon or gift certificate code to be used on future orders.

Email us if you have any problems using a coupon or gift certificate code. We will not be able to retroactively apply codes to orders already placed.

Please note: Certain circumstances may limit one coupon per order. Restrictions noted at checkout.

We only accept Credit or Debit Cards for payment.

Cards accepted are Visa, Mastercard, Discover, and American Express. Only Debit Cards backed by a Credit Card company listed above (Visa, Mastercard, etc.) can be accepted. We don't accept Switch, Electron, Maestro and some other international debit cards. Credit Card gift cards are also not an accepted form of payment.

Our website features an SSL secure connection during the transaction keeping your information secure and private. Please note that the charge on your statement will appear "Threadless.com".

If you need to make changes to your order, you can cancel your order and place it again.

To cancel your order, go to the Order Status page and enter your order#, email address, and billing zip. Make sure to enter your zip just as you entered it when you placed the order. If you didn't enter anything in this field during checkout, you can leave this blank.

It's a good idea to double-check the order number from your initial email confirmation. Shipment numbers, which are sent in the shipping confirmation email, are different from order numbers. Make sure to enter the billing zip/post code just as you entered it when you placed the order. If you entered something other than the post code (such as the city name) in this field during checkout, be sure to enter that info instead of your zip. Don't include any extra spaces or characters.

Once you pull up your order, you'll be given the option to cancel. Your card or payment option will be reimbursed and you can go ahead and place another order.

If you aren't able to pull up your order, just email us . Changes can only be made if your request is answered before your order is processed. Depending on demand, we may or may not be able to make your requested change. Once your order is processed or shipped, no changes can be made.

PLEASE NOTE: If you don't see the "Cancel" button while viewing your order status, chances are your order has been opened for processing and changes can no longer be made. In this case, feel free to return your items for a refund or exchange.

We're unable to add to any order since we don't store credit card information. You'll have to place a new order for any additional items. If your order is still new, just cancel your order and place it again.

All stores carrying our items must first go thru the application process to become an approved vendor. To start the application process, check out our vendor section . All vendors must complete the necessary paperwork and be approved by us before becoming a qualified vendor. Once your vendor status is approved, you'll be able to order at the vendor price with a minimum order of 24 items.

Unfortunately we're unable to combine orders placed separately. Each order placed will be sent separately. If you're looking to combine items from different sites into one order, please visit this FAQ for more information.

All Select Series designs are commissioned by leaders in the field of design on an invite only basis. The Select line was created by Threadless as a way to put well known designers side-by-side with up-and-comers. Due to increase in popularity, the Select Series branched off from Threadless to it's own project. Though it is still connected. Any Threadless designer who wins the competition 4 or more times will be invited to design a Select Series Tee.

Select tees are an exclusive, anything-goes tee shirt canvas. You can find all Select tees by going to the Full Catalog and browsing by the Select line.

You can find out more information about the Select Series here.

Of course! Drop in and pick up tees, prints, or any other items! We're here 9:00 am to 5:00 pm Monday through Friday and are located at 4043 N Ravenswood Ave. # 106.

There is no need to place an order. You stop by, pick out the items you want online, and pay for them here. We don't accept cash, so you'll need to bring a credit card!

PLEASE NOTE: We may need to close earlier than expected a few days out of the year. If you're traveling from a distance, we recommend calling ahead of time to make sure we'll be here to help you.

Most likely we've received your email and have responded. Some email providers mark our emails as spam or completely block them. Check your spam folder to see if our response is there. It may also be a good idea to add service@threadless.com to your contacts so future emails are not blocked. If you ordered from Twitter Tees by Threadless, please add service@twitter.threadless.com

During sales or peak demand times, our customer service may be a bit backed up. If you sent an email and haven't heard back from us after 3 business days, feel free to send a follow up email.

Sorry, we're unable to change usernames. If you no longer want the one you have, you'll need to cancel your current account and sign up for a new one.

To cancel your user account, please see this FAQ

Certainly. Login and go to your account page. Scroll to the very bottom of the page to find the 'Cancel Your Account' option. We'll be sad to see you go!


PLEASE NOTE: All stats will be lost with your account cancellation.

If you aren't able to find your order confirmation email with your order number, go to the Order Status page to pull up your order information. Enter the name on the order and the first four and last four digits of the credit card used to place the order to look up your order information. Enter the numbers as shown below without any extra spaces:

Card Number
1111 2222 3333 4444

First Four and Last Four Digits
Box 1, enter: 1111
Box 2, enter: 4444

If you have an American Express card, you will need to enter the first 4 and last 3 digits like this:

Box 1, enter: 1111
Box 2, enter: 444

If you're unable to pull up your order, email us and let us know the email address you used to place the order and we can locate the order number for you.

Unfortunately we have no immediate plans to offer PayPal as a payment option. PayPal is not supported by our merchant account and also does not offer the level of fraud protection we require.

However if you have a PayPal debit card, we do accept those. The PayPal debit card acts like a debit card from your bank, but instead of debiting the money from your bank account, it debits from your PayPal account or backup source. If you want to use your PayPal account to order and don't have this card, you should check it out. Just login to your PayPal account and click on 'Products and Services' and go to the link for the PayPal Debit Card.

Accepting payments straight from your PayPal account is not an option currently, but this may change sometime in the future.

If you place an order online, it must be shipped. If you want to pick up your order, come into our warehouse and place an order here for pick up. We're located at 4043 N Ravenswood Ave. # 106 Chicago, IL and are here Monday through Friday 9am to 5pm. We accept the same forms of payment for walk-ins as we do on the site. Sorry, no cash.

If a design has been especially popular in its first week, we may choose to print another edition to satisfy the demand. It is then considered a special order item.

If you special order a design, it should take about 2 to 4 weeks for the item to ship. Keep in mind, this does not include the shipping time. Your card will be charged when you place your order, not when the special order item is shipped. If you purchase other items with a special order item, your other items will be shipped as normal and will not be delayed.

The special order feature was introduced to ensure anyone who wants a new design in its first week will be able to get it. It also allows the designer to make an additional $500 immediately on a reprint while the demand is high.

No, the other items in your order will ship as normal. Only the special ordered item(s) will be delayed and will be shipped as soon as they become available- typically within 2 to 4 weeks from the order date.

To send your order as a gift, just check the box next to the question 'Is this order being sent as a gift?' during the first step of the checkout process.

When an order is sent as a gift, you'll be given the option to include a personalized message and the prices and billing information will be hidden on the gift invoice. Since the billing information is not included in the shipment, be sure to include who the gift is from in the personalized message.

We will not be able to change your order to gift status after it's placed, so be sure to select this option before you complete the order.

PLEASE NOTE: For international gift shipments, regular customs fees may still apply.

If you completed all the steps of the checkout process and submitted an order but didn't receive an email confirmation, your order probably placed. Don't place your order again because it may result in a duplicate shipment.

Check your spam folder for the confirmation email. If you can't find it, go to the Order Status page to try locating your order. Enter your billing name as you entered it in the order and the first 4 and last 4 digits of your credit card number.

If you were signed into your User Account when the order was placed, you can go to the "My Orders" tab on your Account page and the order should be in your order history.

If you aren't able to locate your order with any of these options or would like us to complete an order search for you, feel free to email us.

To avoid any emails marked as spam, be sure to add Threadless to your email safe list in the future.

Yes! You can certainly purchase tees from more than one site and have the items shipped together. Any item purchased from Threadless, Type Tees, Select Series, and Threadless Kids will automatically be added to the same cart.

If the carts are separate on each site, clear your computer's cookies. You'll need to completely clear your cookies, not just the cookies for Threadless.com. Please be aware that clearing your cookies will also remove the items from your cart.

Once separate orders are placed, we will not be to combine them.

We offer the following options for shipping:

Domestic (US) Orders

UPS Next Day

UPS 2 Day

UPS Ground

Postal

Note: UPS cannot ship to PO Boxes.

International Orders

Postal Economy

Postal Priority

For certain international areas, we also offer:

UPS Expedited

UPS Express Saver

Costs vary based on ship location, the weight of the items in your order and the shipping method chosen. To determine the cost of shipping, simply add the items you wish to order to your cart and proceed to the second page of the shipping step. In this step, you'll see how much it will cost you to ship with all available shipping methods without having to place an order.

Custom fees and additional fees may apply for international shipments. Please contact your local customs office for more information.

You may be able to track your shipment depending on the shipping method. The tracking number will be included in the shipment notification email. If you have the tracking number, you can track your shipment at UPS.com

The following shipping options are traceable:

Domestic (US) Orders

UPS Next Day

UPS 2 Day

UPS Ground

International Orders*

UPS Expedited

UPS Express Saver

*Only available to certain international areas.


Domestic and International Postal shipping options don't have tracking information.

If you received a shipping confirmation email, your order has shipped from our warehouse. Check the estimated delivery times for your shipping method:

Domestic (US) Orders

UPS Next Day (Next business day)

UPS 2 Day (2 business days)

UPS Ground (1-5 days)

Postal (5-8 days)

Note: UPS cannot ship to PO Boxes and APO address. For these addresses only, a Postal shipping option is available.

Postal shipments can take up to 20 days to arrive depending on conditions and delays.

International Orders

Postal Economy (1-3 weeks)

Postal Priority (5-10 days)

UPS Expedited (2-5 days) *

UPS Express Saver (1-3 days) *

*Only available for certain international areas. Delays may occur at the customs office that are out of UPS control. In these situations, the shipping time is no longer guaranteed.

Please note that the time frames listed above only apply to the estimated time it will take for your order to arrive FROM THE DATE IT WAS SHIPPED. Please check the processing time estimated in your email confirmation to determine when your order will ship.

Postal International can take up to 5 weeks to arrive depending on conditions and delays.

In most cases, that means your order was just shipped. Tracking numbers can take up to 72 hours to be updated. Check back in 24 hours and the information should be updated.

Any international order may incur a customs fee. The shipping step of the checkout process states that all international orders may incur customs fees and additional fees. These fees are being charged by your government, not our site. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

We use Mail Innovations for the Domestic Postal option. Mail Innovations is a service provided by UPS. UPS picks up your order from our warehouse, sorts it, applies the necessary postage, and hands it off to your local post office. USPS will deliver your order, not UPS, so this option is used for PO Boxes and APO addresses. Tracking information is not available for Postal shipments

This postal option is similar to First Class mail, so it can take longer to arrive than the UPS shipping method.

Most postal shipments take 5-8 days to arrive. However if there are any local office delays, routing issues, or bad weather, it may take up to 20 days. If your order doesn't arrive within three weeks from the ship date, email us.

We use Mail Innovations for the International Postal option. Mail Innovations is a service provided by UPS. UPS picks up your order from our warehouse, sorts it, applies the necessary postage, and handles the order until it reaches your country. Once the order arrives in your country, it is handed off to your local post office for delivery. UPS does not deliver the order.

Postal Economy should take 1-3 weeks to be delivered and Postal Priority typically takes 5-10 days. Any postal international order can encounter delays while in transit, so it's possible to take up to 5 weeks for an order to be delivered. Unfortunately, tracking information is not available for Postal shipments. The ship times given are estimates and not guaranteed.

Custom fees and additional fees may apply for international shipments. Please contact your local customs office for more information.

For express domestic orders, we do offer UPS Next Day and UPS 2 Day shipping. UPS Next Day will arrive the next business day after the ship date. UPS 2 Day will arrive 2 business days after the ship date.

Some processing time may apply. For the most part, express orders will be shipped within 3 business days from the date the order is placed.

UPS 2 Day and Next Day deliveries are only made during the business week. Deliveries will NOT be made on Saturday or Sunday or holidays. If an order is shipped Friday UPS Next Day, it will arrive on Monday. If that Monday is a holiday, it will arrive on Tuesday.

For express international orders, we offer UPS Express Saver and UPS Expedited. UPS Express Saver shipping will arrive within 1-3 business days after the ship date. UPS Expedited shipping will arrive 2-5 business days after the ship date. Delays may occur at the customs office that are out of UPS control. In these situations, the ship time is no longer guaranteed.

Some processing time may apply. Most UPS Expedited and Express orders will ship within 3 business days from the date the order is placed.

UPS Expedited and Express deliveries are only made during the business week. Deliveries will NOT be made on Saturday or Sunday or holidays. If an order is shipped Friday UPS Express Saver, it should arrive between Monday andWednesday the following week. If that Monday is a holiday, it will arrive between Tuesday and Thursday.

This shipping method is only available for certain international areas.

If your order contains a Special Order item or is a mixture of tees, prints, or art panels, your items will be shipped separately. Your Special Order item will be shipped within 2 to 4 weeks after your order is placed. If you ordered prints or a panel in addition to tees, your prints/panel will be shipped shortly after the tee portion of your order unless otherwise indicated. You'll receive a separate shipping notification and tracking number if applicable.

You can find info about our tees on the size and garment information page.

You can also find information about the printing processes on each product page. Under the product picture, it says "Made with Hard Work, Determination, and...". Below you'll find a listing of the different printing techniques used to create the design.

You do!

Threadless.com is an on-going tee shirt design competition. Anyone can submit a design! If it's scored highly by the community and is chosen by the Threadless to be printed, it will be available for sale on the site.

All Threadless designs are a result of the competition, so even if you aren't a designer you can still make a significant contribution to our tee selection by scoring designs! Ready, Set, Score! .

The instructions are as follows:
Machine wash cold. Wash dark colors separately. Use non-chlorine bleach only if needed. Tumble dry low. Do not iron decoration. Do not dry clean if decorated.

If the tee was printed using specialty inks- Glow in the Dark, Foil, Felt, etc, washing inside out helps preserve the ink.

The tees are primarily 100% cotton tee shirts so expect some shrinkage. To lessen this, try hang drying your tees.

The Threadless Custom Tees are made of 100% cotton. For softness, we use a combed, single jersey material. The tees are not pre-shrunk so be sure to select a size to accommodate some shrinkage.

When we got the opportunity to make our own private label tee, we jumped at the chance. In addition to the Threadless Custom tees, we are also printing on American Apparel tees for some designs.

On every product page, there will be a note indicating what type of tee the design is printed on along with a link to the size chart.The sizing is a bit different for each brand. Check out our size chart so you can see the difference in sizes and find out which size is right for you!

We use Threadless Custom and American Apparel tees. The American Apparel tees are made in the US, while Custom tees are made in the US and Bangladesh.

All Threadless Custom Hoodies, Long Sleeve tee shirts, and Kids & Baby items are all made in the US. Most of the short sleeve tees are made in Bangladesh.

The tees made overseas are manufactured in an updated facility built in 1996. This facility is not a sweatshop. We have confirmed the labor conditions are 100% up to US standards. The manufacturing plant we are using is also a part of the Bangladesh Garment Manufacturers and Exporters Association and a member of the Worldwide Responsible Apparel Production Group .

All screen printing is done in the US.

We want you to love what you order. If you're not satisfied with your purchase, please return the item(s) for an exchange, refund or credit. All returns must be made within 60 days of placing your order. We don't accept returns or exchanges after the 60 day period.

Please fill out the return form found on the back of the invoice from your order. If you no longer have it you can get it here: Return Form

Indicate what you're returning and why. Please let us know if you would like to return your item(s) for an exchange, refund, or Threadless credit. In order to process your return, please include your name, email address and order number along with the items that you're returning.You'll be responsible for the shipping charges associated with sending the return back to us.

If you're asking for an exchange, we'll send your replacement item(s) at no charge. If the item(s) you request is not available when the return is processed, we will issue you Threadless credit instead. If you do not want the credit, you can email us and change it out for a refund or a different item(s). If you're asking for a refund, you'll only be reimbursed for the item(s) returned. The original shipping cost is non-refundable.

All returned items must be in the original condition you received them in. We do NOT accept washed items. If a washed item is returned, the return will be refused and sent back to you.

Please note: Threadless Credit can be used on Threadless, Threadless Kids, Type Tees, Select Series, or Twitter Tees by Threadless.

If you have any other questions about returns please feel free to email us.

You can get a copy of the return form here: Return Form . Please include your order number, your email address, and the email address of whoever placed the order if they're different.

See the Return Policy for more details.

If you received a defective or wrong item, we'll reimburse you for the return shipping. Please include the shipping receipt and send it back to us. With the receipt included, we'll reimburse you for the cost of shipping the item back to us via regular mail. Unfortunately, we will not reimburse for express shipping, so be sure to send it back via regular mail. The original shipping cost is non-refundable.

Returns can take 1-2 weeks to be processed once we receive them. Be sure to also factor in the ship time for your return to be delivered to us. When your return is processed, we'll send you a notification email. If you believe your return should've been processed, but never received a notification, check your spam folder to make sure the email didn't get marked as spam.

Sorry, online purchases cannot be returned at the store. However, if you're in the area, we can process your return at our warehouse if you don't want to ship it. Our warehouse is located at 4043 N. Ravenswood Ave. # 106 and we're open Monday though Friday 9am to 5pm.

Please view our full privacy policy.